The Ultimate Client Service Masterclass

Online

ï‚· Are your staff great hairdressers but miles away from achieving key targets and KPIs? ï‚· Do your team have a fear of retail, believing they’re just trying to ‘sell things for money’ ï‚· Would you like to elevate your client experience, so you’re no longer compared on price? Here’s your answer! Get your team […]

Stepping Up

Online

An Introduction to Managing a Team. So many salon owners try to promote a team member to management- but don’t invest in supporting them with the tools to do the new role well- leading to frustration, stress, poor results and sometimes even loss of key staff! The skills required to be a successful stylist and […]