February 17 @ 9:30 am - 5:00 pm AEST
An Introduction to Managing a Team.
So many salon owners try to promote a team member to management- but don’t invest in supporting them with the tools to do the new role well- leading to frustration, stress, poor results and sometimes even loss of key staff!
The skills required to be a successful stylist and those needed to coach others to perform are entirely different. We need a new set of skills!
This condensed, 1-day program will embed the foundation mindsets and skillsets required to step up and lead others confidently and effectively.
Delivered by the industry’s leading leadership expert, Kym Krey, this program is a must for new or future leaders, leaders without previous leadership training, those who want to improve and those who want to lead one day.
We cover:
9.30-11 How do you set the standard? The leader sets the standard and pace of performance as well as behavioural expectations. So much of how your team perform reflects your leadership.
But how?
Learn how to get this right!
11.30-1 WHAT AM I RESPONSIBLE FOR? We’ll identify the 3 crucial things that define a manager’s effectiveness and keep you laser-focused on the things that actually getresults!
1.30-3 HOW DO I GET THEM TO DO IT? Getting others to do what you need to the right standard takes more than persistence; it takes a process. I’ll share the 2-part fail-safe method for getting them clear and making it happen
3.30-5 ADDRESSING PROBLEMS + PREVENTING TRAINWRECKS!
Do the same problems keep happening over & over again? Staff running late, under-performing, problem behaviours causing tension? Learn how to spot disasters before they happen, and clean up niggling issues quickly and seamlessly. No more sticking your head in the sand and avoiding ongoing problems until they explode!
The one-day format allows us to achieve big shifts in understanding very quickly and the multiple sessions with breaks in-between keeps learners engaged throughout the day
Booking link: https://programs.kymkrey.com.au/LEADYOURTEAM
For experienced Managers who have completed this program (or the 2-day Salon Leaders Bootcamp) with me, stay tuned for an elite-level advanced leadership program shortly after this! Watch socials for more details!