American Express is a global payments network with direct relationships connecting consumers, businesses and merchants.
It provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes.
With a 170 year history built on service, trust and security and with one of the most recognised brands globally, American Express aspires to provide the world’s best customer experience every day.
Shop Small is a national movement founded by American Express to celebrate the valuable contributions small businesses make to their communities and the economy, and to encourage shoppers to support them.
Through the Shop Small campaign, American Express has given $19.5 million back to Card Members for spending at local small businesses across Australia between 2013 and 2019, and over the same period AMEX Card Members have contributed more than $4 billion to the Australian small business sector as a result of Shop Small.
Benefits of Accepting Amex:
- Attract High-Value Customers: Amex Card Members report spending 2.7x more with small businesses than Non-Card Members.[1]
- Enhanced Customer Satisfaction: Providing a wider range of payment options, including Amex, demonstrates flexibility and caters to customer preferences.
- Competitive Advantage: Stand out from competitors who may not offer Amex acceptance.
- Discounted Fee Structure: Amex have given AHC members an exclusive and competitive rate. Contact your AHC member support team for more details.
- No Additional Fees: There are no upfront costs to join the program. You only pay the discounted fee when a customer uses their Amex card.
[1] American Express Card Members report they spent an average of $2,402 at small business in the last 6 months, relative to $877 average spend reported by Non-Card Members. Source: American Express commissioned internet panel survey conducted in December 2023 based on purchases made in the 6 months prior to the survey. Definition of American Express Card Members: Respondents who reported that they have an American Express Card and that they used that card to make purchases in the prior 6 months.